Right now, too much of the business runs through you.

No. ServiceM8 is the engine. We build the whole operating system around it: your job stages, quoting, forms, automations and follow-ups. The setup is the smallest part.

Good, you're halfway there. Most owners use a fraction of what it can do. We restructure how it's set up and used so it actually runs the business, not just stores jobs.

Yes, because it's built around clear job stages and repeatable steps, not a manual nobody reads. Whoever picks up the phone or turns up on site just follows what's in front of them.

No. It won't bring you new enquiries. It makes sure the ones you already get are captured, quoted, followed up, booked, invoiced and reviewed, instead of leaking away.

No. That's the point of the package: we do the technical work. If you can use a smartphone, you can run this system. Your team follows the job stages on screen, and the automations do the rest in the background.

ServiceM8 is the job management app the system runs on. It handles jobs, diaries, quotes, invoices and customer messages. You don't need it already. We'll set your account up as part of the package, and if you're new to ServiceM8 you can claim their £1,000 setup rebate too.

ServiceM8 plans are billed by usage and start small, from around £7 a month for a one-man band. Most established heating businesses land between £25 and £100 a month depending on job volume. That goes to ServiceM8, not us. There are no ongoing fees to FlowState.

Most businesses are up and running within 2 weeks of their onboarding call. We do the build, you review it, and we train you and your team on how to run it.

An onboarding call, a review of the build, and the training. Beyond that, we do the heavy lifting. Most owners put in a few hours in total.

Yes. Customer names, contact details and addresses can be imported into ServiceM8, so you're not starting from an empty system. We'll cover exactly what to bring across on your onboarding call.

Yes. Choose iwocaPay at checkout to pay monthly, from £295.43 a month including VAT at 3.33% per month representative. You get the full system built now, and spread the investment.

If you're new to ServiceM8, they credit £1,000 back as 50% off your monthly subscription until it's used up. It's claimed within 60 days of subscribing, and it effectively brings your net investment down to around £1,395 + VAT. We'll point you at the claim as part of onboarding.

One extra boiler install usually covers it. The system pays for itself through quotes that get followed up instead of going cold, invoices that get chased automatically, and reviews that bring in the next customer. Then it keeps paying, every month, for years.

The opposite. When you're on your own, you ARE the office, and every hour of admin is an hour off the tools or out of your evening. The system does the chasing, confirming and reminding, so you can just do the work.

No, it makes them dramatically more effective. Guided call handling means anyone can price and book jobs confidently. The chasing and reminding happens automatically, so your team spends time on customers, not paperwork.

Then you'll get more from this, faster. Most businesses using ServiceM8 barely scratch the surface. We rebuild your setup properly: job stages, quoting, automations, forms and follow-ups, so it runs the business rather than just storing jobs.

Training for you and your team is included, plus ongoing help when you need it. You're not left with a login and a goodbye. If something needs tweaking as your business changes, we're there.

The system is proven across hundreds of UK plumbing and heating businesses, and we only take on businesses we're confident it will work for. That's what the free call is for: we'll tell you honestly, before you spend a penny, if it's not the right fit.