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Automate and Streamline Your Plumbing Business 🚀

A smart job management system that utilises AI and automation.

Game-changing features that save you time

Efficiency in the business is the key to success and making profit. The powerful features and tools we provide will turn your business into a well oiled machine that does the hard work for you. 
Easy Job Management
A one -page view of your business makes job management a breeze, whether your in the office or out in the field. 

From drag and drop scheduling, pre-built job templates, job stage management, unscheduled jobs list and loads more. 

Jobs slipping through the net will be a thing of the past giving you the headspace you need to focus on the things that matter.
Powerful AI - built in
With built in artifical intelligence the system will take care of your admin for you.

At a click of a button it will reply to your customers emails and text messages and populate your quotes and invoices.

Overall saving you hours of time and allowing you to focus on what you do best.
Super speedy boiler quoting tool
Tired of spending hours out of hours writing boiler quotes out? 

With our On-Site Boiler Quoting Tool you don't have to any more. 

Answer a few questions, get an accurate price and generate a material list there and then. 

Start making the sales, booking the work in and ordering the materials before you drive away from the survey - This is a complete game changer! 
We're just scratching the surface...
Learn more about the other game-changing features
Essential Features in Every Plan
All plans come with everything you need to streamline your business.
job cards
Job Cards
View client details, job requirements, notes, photos and more - all in one place.
scheduling
Simple scheduling
Schedule jobs on the go. Changes automatically notify staff and customers.
quotes and invoices
Quoting and Invoicing
Create professional quotes and invoices with a few clicks of a button, on site.
full client history
Full Client History
See a full history of work done for every client, including notes, photos, emails & messages.
online bookings
Online Bookings
Allow clients to get an instant price, select a time, then book a service with your business.
card payments
Card Payments
Take payment on site in the app, or send clients a link to pay online.

crm automation
CRM Automation
Send booking confirmations, follow up quotes & chase payments and more -  automatically.
accounting integrations
Accounting Integration
Seamlessly sync clients, items, invoices, and payments with your accounting package.
reporting
Reporting
Know your numbers with simple job, productivity and revenue reports.
ai writing helper
AI Writing Helper
Auto-draft professional email & texts to clients in seconds.

ai quote and invoice
AI Quote & Invoice
Auto-draft a description and the job's billing items in seconds.

ai smart assist
AI Smart Assistant
Get your own voice assistant to action tasks & get answers.

View Full Features List
Subscription Costs
No Contracts - Upgrade/Downgrade whenever you want.
Free

Forever

£0/month

  • 1 user
  • 30 jobs per month
  • 1o AI users per day
  • 5p per SMS
  • Job Cards
  • Scheduling
  • Quotes and Invoicing
  • Full Client History
  • Online Bookings
  • Card Payments
  • CRM Automation
  • Accounting Integrations
  • AI Content Writer
  • AI Quotes and Invoice
  • AI Smart Assistant
  • Plus loads more 
Starter

30% off for 6 months

£17.50/mo

£25/mo

  • Unlimited Staff
  • 50 New Jobs per month
  • 100 SMS Included
  • Unlimited AI Uses per day
  • All Essential Features included
  • + Progress/deposit invoicing
  • + Recurring Jobs
Growing

30% off for 6 months

£41.30/mo

£59/mo

  • Unlimited Staff
  • 150 New Jobs per month
  • Unlimited AI uses per day
  • 300 SMS Included
  • All Starter Features
  • + Digital Forms
  • + Pricing Bundles
  • + Email Inbox
  • + Asset Management
Premium

30% off for 6 months

£83.30/mo

£119/mo

  • Unlimited Staff
  • 500 New Jobs per month
  • Unlimited AI Uses per day
  • 1000 SMS Included
  • All Growing Features
  • + Job Profit Tracking
  • + Estimate Profit on Jobs
  • + Mark Up Billing
  • + Knowledge
What our clients say
Hear from other companies we have helped
"No more late evenings"
"FlowState was a game changer for me. I was able to quote while at the jobs so no more late evenings. I’ve also been able to get more reviews which has helped me secure more work."
Ben Scully - HydroHeat
hydroheat boiler installations logo 1
"We get money in faster"
"FlowState ticked all the boxes. We are getting money in faster which has helped our cashflow. Our quote conversion rate has also shot up. I would recommend it to anyone."
Chris Colletts Plumbing & Heating
chris colletts plumbing and heating
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Questions?

Is the system a single price, or price per user?

All plans are a single price for your business, per month. Our plans are based on value to your business, not on how many users you need. You can create as many user logins as needed on any plan.

 

What are the setup options?

We have self-serve resources you can follow to DIY. Or, we can help you to set up your account, customise templates, create forms & more.

 

Each plan includes a number of 'jobs'. What is classed as a 'job'?

A 'job' credit is consumed when you create a new job card. For example, under the Starter plan, you can create 50 new jobs every month.

Jobs can start as a Quote or Work Order. If a Quote is accepted and becomes a Work Order, it will still only use one job credit.

 

Why does each plan include SMS messages?

Easy, professional communication with your clients is part of what makes the system so powerful. You can SMS (text) clients from their job card, keeping everything about the job in one place.

You can text clients through their job card via the app, or the Online Dashboard.

 

What add-ons are available on each plan?

Some really powerful Add-ons are only available on certain plans e.g. Asset Management is available on the Growing plan and above.

View the Plan Comparison above to see which add-ons these are, and what they can do

 

Which plan should I get if I want digital forms, reports & certificates e.g. CP12, CP14 & Job Reports?

To complete forms, reports & certificates on site you'll need the Growing plan (or higher), which includes the Forms Add-on.

We have pre-built forms for your to bolt on or you can create your own. 

 

Do I need a credit card to sign up?

No. You'll have 28 days to try the system for free.
If it's the right fit for your business, payment is accepted by credit or debit card (online), or via In-App Purchase with your Apple ID.

Do I need to select a plan to trial the system?

No. When you start a 28 day trial you'll have full access to all features. At the end of your trial you'll need to select a plan to continue.

Please bear in mind that a brand new account will create a blank canvas. You'll need to activate and build out the features yourself. We recommend using the trial to get used to the general workflows within the system and then considering one of our setup packages where we do the build for you. 

 

Are you locked into a plan once selected?

No. You can upgrade/downgrade between plans at any time. Any credit from your previous plan will be put toward your new plan on a pro-rata basis.

 

What happens if I exceed my plan's job cap?

Each plan comes with a set number of job credits e.g. on the Starter plan, you can create 50 new jobs per month.

If you exceed your plan’s job credits, don't worry! You can keep creating new jobs for another 7 days until your monthly plan resets, or you need to upgrade your plan (whichever comes first). 

 

What happens if I exceed my plan's SMS cap?

There is a standard SMS 'overage' fee per SMS sent over your plan's monthly SMS cap. View the Plan Comparison above for more info.

 

Can I cancel my account at any time?

Yes. Although we'd be sad to see you go, you can cancel your account via your Online Dashboard login. There is no lock-in contract.

 

Is your pricing in GBP and does it include VAT?

In the United Kingdom, the pricing is in GBP. Due to the nature of the systems services, prices do not include VAT. You will be issued a reverse charge invoice for you to account for VAT to HMRC, which in most cases you'll be able to reclaim, resulting in no net additional cost. Please confirm with your accountant in the context of your circumstances.

 

I have more questions, where can I get help?

Complete the form below and we'll get back to you with any questions that you might have. 

Want to learn more? Press me
Full Features List
Smart job Management

Scheduling

Schedule jobs to staff members, in the app or online. Staff are notified instantly via push notification.

Quoting & Invoicing

Add materials & labour to create professional quotes & invoices, then email & SMS for clients to view online.

Checklists & Tasks

Use smart checklists & tasks to ensure jobs are done right the first time, every time.

Photos & Videos

Take 'before' & 'after' photos & videos through the app, instantly saved to the job's record.

Job & Client History

Access the full history of work done for every client, including notes, photos & messages, anywhere.

Mobile Access

Create & schedule jobs, email clients, quote, invoice & accept card payments, with the powerful iOS app.

Credit Card Payments

Take payment through the app, or send clients a link to pay online.

Online Bookings

Get work day or night, online. Clients can get a price, select a time, then book a service with your business.

Accounting Integrations

Sync clients, items, invoices, and payments with your accounting package. Save time & avoid double-entry.

Reporting

Know your numbers with simple job, productivity and revenue reports.

Recurring Jobs & Maintenance Scheduling

Create a job once and set it to re-create and schedule itself over time, automatically.

Asset Management

Track the details, location & service history of any kind of assets & equipment.

Electronic Forms

Complete any kind of report, procedure or certificate, on site, then generate as a professional PDF.

Communication & Service

On the Way SMS

Automatically SMS clients to notify you're on the way to the job, including an estimated time of arrival.

Track My Arrival

Let clients track your progress to their job address.

Booking Confirmations

Send clients an email or text confirmation of their booking with a single tap.

Booking Reminders

Set automatic emails & texts to remind clients of their upcoming booking.

Two-Way SMS

Send & receive client text messages through their job card, making communication easy.

Email Management

Send & receive client emails directly through their job card, keeping everything in one place.

Quote Follow-up

Follow up issued quotes with automated emails & texts to prompt clients & convert more quotes.

Quote Options

Produce several quote options and send a link for the client to view and choose.

Online Quote Acceptance

Allow your clients to view and accept your quotes online.

Electronic Signature

Record proof the client is happy to proceed with your quote by signing on your iPhone or iPad.

Remote Client Signature

Produce a PDF Quote and email it to the client for remote signature, online.

Photo Branding

Automatically include your business name & specific job details on photos taken through the app.

Customer Feedback

Automate emails & texts to clients to request feedback after job completion.

Website & Email

Get a professional website & email address for your business in minutes (fees apply).

Branded SMS

Brand texts sent to clients through the system with your business name.

Team Management

Staff GPS & Status

View live staff locations, ETA's & job progress as technicians navigate to jobs & check in on arrival.

Urgent Dispatch

Allocate urgent jobs efficiently by viewing staff proximity & availability, then instantly notify the best technician.

Schedule Change Notifications

Get instant, automatic notifications about changes to your day's schedule.

Smart Labour

Track and charge for time based on when you checked in to & out of the job in the App.

Auto Time Tracking

Let the system automatically Clock On & Off shifts, Check In & Out of jobs throughout the day, and include travel time from your previous location, using GPS & job data.

Trip Time Tracking

Opt to charge for trips to suppliers, with the system automatically tracking this time using GPS & job data.

Timesheet Export

Automate the export of staff shift times to your accounting package as a timesheet every week.

Staff Messaging

Instant-message other team members directly via the app & Online Dashboard.

Activity Feed

Keep your team up-to-date & connected with a live activity feed, acessible in the app & online.

Subcontractor Network

Send work requests to other businesses & monitor job progress, even if they don’t use the system.

Knowledge

Capture business expertise, tips & procedures for technicians to view anytime in the app.

Efficiency

Dispatch Map

View staff & job locations on a map. Stay in tune & make smart decisions, without interrupting field staff.

Job Templates

Create preset job cards & checklists for popular job types to save time & systemise.

Email & SMS Templates

Use preset messages to save time & provide consistent, professional messaging to clients.

Document Scanning

Scan important paperwork straight into job cards as PDFs — digitally saved, forever.

Barcode Scanning

Scan barcoded items straight into your invoice using the app's camera.

Supplier Invoice Import

Have supplier invoices emailed directly into a job, then add the cost to your invoice.

Automated Supplier Import

Automatically import emailed price list updates from suppliers.

Photo Markup & Diagrams

Mark up job photos in the app, or sketch diagrams. Supports use with Apple Pencil.

Integrated Navigation

Start turn-by-turn navigation to your next job, straight from the job card in the app.

Offline Access

Access & use the app without internet connectivity. All updates will sync when you're back in range.

Mac & PC App

Work faster in the office with the Desktop app for your Mac or PC.

Siri Shortcuts

Ask Siri to start navigating to your next scheduled job, get a job summary, send a text to the client & more.

Calendar Import

See technician's real availability by importing free & 'Busy' times from team members' personal calendars.

Progress Invoicing

Invoice clients for deposits and progress payments, quickly and easily.

Location Insights

See photos from previous jobs when creating new job cards for the same address. 

Inbox

Get an email address for your account. Easily convert emails into new job cards for action.

Bundles

Combine several items into a preset ‘bundle’, with one description for clients to see on your quotes & invoices

Payment & Cash Flow

On Site Card Payments

Accept credit & debit card payment on site, with nothing but your iPhone.

Online Card Payments

Email & text online invoices which clients can pay by card, or with Apple Pay.

Live Invoice Statements

Send clients a link to all outstanding invoices, updating as invoices are paid & new invoices added.

Automated Payment Follow-ups

Set automatic emails & texts to request payment of outstanding invoices.

Auto-Pay Recurring Jobs

Give clients with recurring jobs the option to pay their invoices automatically by card.

Job Profitability

Get an instant gauge on how profitable a job will be, then see how much you made after the job's done.

Markup Billing

Easily view cost per billable item, and adjust the percentage markup to optimise your price.

Connectivity

Xero & QuickBooks Online

Sync clients, items, invoices & payments to your accounting package to save time & streamline.

Mailchimp

Sync your clients to Mailchimp to make email newsletters & marketing campaigns easy.

Zapier

Build customised connections between the system and +3000 supported apps.

Deputy

Sync staff Clock On/Off times to Deputy as timesheets.

Apple CarPlay

See your schedule, call clients, send On-the-Way texts & navigate to jobs from your vehicle’s screen.

Third Party Add-ons

Access a range of Free & Paid add-ons by Developer Partners, and extend the system's functionality.

Security

Two Step Authentication

Activate additional business protection, with codes sent to your phone to log in or perform certain actions.

Account Activity Log

Review account access & significant actions over the last 90 days for any unusual or suspicious activity.

Built In Phone System

Built In Phone System

A smart phone system to provide great service, streamline call workflows & drive productive outcomes from phone enquiries. (Additional Costs Apply)

Caller ID

Greet clients by name, and instantly see their active quotes & work orders on screen.

Remote Working

Route business calls to multiple staff members, anywhere, simultaneously.

Mobile & Desktop

Make and receive calls from anywhere, on iPhone, iPad, or Mac/PC.

Recording & Transcription

Automatically record and transcribe phone calls to the client's job card, where you can review anytime.

Call Groups

Set a Primary group of staff to route calls to, and a Secondary group as a backup.

After Hours Call Routing

Automatically divert calls after hours to the team member On Call, or a custom voicemail message.

Unlimited Users

The built in phone system comes at a single, affordable monthly price for your business — no 'per-user' fees.

3-month Free Trial

Try the built in phone system free for 3 months with any standard subscription.

Learn more about what this system can do

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