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Privacy Policy Statement

Last Updated: 3/09/23

FlowState Consultancy LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.flowstate.biz (the "Website").

By accessing or using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website.

1. Information We Collect

1.1. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, postal address, phone number, and other identifying information when you:

Register for an account.
Subscribe to newsletters or updates.
Contact us through our Website.
Make a purchase.
Participate in surveys or contests.
1.2. Automated Information: We may also collect certain information automatically when you use our Website, including your IP address, browser type, operating system, device information, and browsing behaviour. We may use cookies and similar technologies for this purpose. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use your personal information for the following purposes:

To provide and maintain our Website.
To process your requests, orders, or transactions.
To communicate with you, respond to your enquiries, and provide customer support.
To send promotional and marketing materials if you have consented to receive them.
To improve our Website and services.
To enforce our terms of service and policies.
To comply with legal obligations.

3. How We Share Your Information

We may share your personal information with:

Service providers and partners who assist us in delivering our services.
Legal authorities or regulatory bodies when required by law.
Third parties in connection with a merger, acquisition, or sale of all or part of our assets.

4. Your Rights

You have certain rights regarding your personal information, including the right to access, rectify, delete, or restrict its processing. You may also have the right to data portability and to object to the processing of your personal information. To exercise these rights, please contact us using the information provided in Section 6.

5. Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, please be aware that no method of online transmission or storage is entirely secure, and we cannot guarantee the absolute security of your data.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

[email protected]

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting an updated version on our Website.

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