£1,995.00 + VAT
This package is for serious plumbing and heating business owners who want to either grow their business into a multi-van operation and eventually get off the tools or it's for a one person army who wants to maximise their efficiency and regain their evenings and weekends.
Having control over what your customer see’s is extremely important. Sometimes you don’t mind them seeing a breakdown of everything your charging and how much each individual thing costs but sometimes you might not want them Googling everything to see if they can get it cheaper.
To overcome this challenge we provide you with numerous different layouts which will give you full control over what your customer will see.
There are as follows:
Too many companies treat form filling as a box ticking exercise and fail to see the long-term value of what high quality forms can bring to the business.
First of all, all of your forms have been designed by gas engineer/business owner with 3 core goals in mind.
Included in this package you will receive advanced forms that do exactly that.
We’ve all had jobs slip through to net at some point in our business journey. With 100’s of jobs flowing through your business with a month it’s no wonder.
To solve this problem, we install a job stage management pipeline that allows your team to store incomplete jobs into a specific folder ready for the action to be taken by whoever is responsible.
Work through a clear list of outstanding work, remove bottle necks and have your jobs flow through your business more efficiently than ever before.
Most importantly, a job will never slip through the net ever again!
Our fully automated customer journey will help you stand out from the crowd by a country mile!
From booking confirmations that explain what they can expect from you and what you expect from them, quote follow ups that re-engage your customers and get sales over the line, payment follow ups that will chase outstanding debts and get you paid faster to Online review requests that work!
Here's what you get as part of this package
In order to know if your business is hitting the goals you’ve set you have to measure KPI’s.
As part of this package we’ll install industry specific categories which will create reports to tell you how much revenue a specific job type has generated and how many of those jobs you’ve completed over a given time period.
When equipped with this knowledge you’ll be able to make better business decisions, plan for future marketing and measure the performance of past marketing.
To maximise the efficiency of your job booking process and to minimise mistakes we’ll install a number of job templates that will automatically fill in the blanks for you.
From job descriptions, pricing, KPI tracking, automations and more. At a click of a button you and your team will have everything in the right place ready for you to just schedule the job straight into the diary.
On top of that, we also install a number of email and SMS templates that automatically populate quote and invoice emails, material orders and many more.
Make booking jobs as easy as possible for your customers by leveraging online booking forms. Your customers will be able to follow a link, pick the service they want, answer a few questions and book themselves straight into the diary.
Or if you’d rather have some control have the jobs fall into your inbox ready to be converted and booked in manually.
As part of this package these are the online booking forms we will install for you
Call handlers aren’t always experienced plumbing and heating engineers, so when a call comes in, they can often be unsure about what questions they should ask to get the right information, upsell additional services, know what to price and how much time to book in.
With our call handling questionnaires, they’ll simply follow the process, ask the questions that appear and from their responses the system will calculate the total cost and how long the job should be booked in for.
As part of this package, we’ll install the following call handling questionnaires.
Boilers can be the easiest fastest way of a heating business make a profit. The challenge most businesses face is that they can’t get quotes our fast enough to keep up with the demand.
With our onsite boiler quoting tool you’ll have your quotes completed within a matter of minutes. Simply answer a few questions about the scenario and the system will generate an accurate price based on the materials costs and labour costs.
You’ll be able to have a discussion with your customer about the costs, be able to make adjustments to meet the customers budget and get the sale over the line before you’ve left the survey.
Not only that, the system will generate a material list ready for you to get the materials on order immediately after the job has been confirmed.
And the best bit – it doesn’t have to be just you who does the quoting anymore!
To stand out against your competitors you need to look as professional as possible. This will give your customers the feeling that they will be working with a serious business that cares about what they do.
With our boiler quote proposal, you'll stand out by a country mile!
It removes all of the unnecessary information that customers don't care about and will explain to them why your the business they need to fit their boiler.
It builds confidence, answers their questions, and explains what happens once they accept the quote - settling their worries or concerns and winning you the job.
To help you and your team learn how to use our setup we’ve created an online training portal with over 80 videos to learn from.
Everything is broken down into ‘easy to digest’ modules so that the learning is layered helping you and your team hit the ground running and reduce the learning curve.
We appreciate that pre-recorded videos might not answer all of your questions so with the Master Package we hold 3 live Q and A/Training sessions on Zoom every month.
Phase 1 session - This session focuses on the general day-to-day use of the system we put in place for you.
Phase 2 session - This session focuses on setting up the pricing for your online booking forms, getting them published and how to get customers using them.
Phase 3 session - This session is all about the boiler quoting tool. By the end of the session, we'll have your pricing up to date and you'll be ready to use the tool on your next quote.
If you carry out commercial gas work then you’ll need some commercial gas forms.
This package includes
Total cost: £200 plus VAT (Total value: £285 plus VAT)
If you carry out Oil work then you’ll need some Oil forms.
This package includes
Total cost: £350 plus VAT (Total value: £425 plus VAT)
